Privacy Policy

Last Updated: April 2026

Welcome to Infinium Hair & Skin Care Clinic ("Infinium," "we," "us," or "our"). We are committed to protecting your personal data, especially the sensitive health information required to provide our AI-driven clinical insights and telehealth services.

1. Information We Collect

To provide personalized dermatological and telehealth services, we collect:

• Personal Identification: Name, phone number (for OTP authentication), and shipping address.
• Health & Biometric Data: Images uploaded for AI analysis, self-reported medical history, and clinical assessment results.
• Financial Data: Payment details are securely processed via certified third-party gateways (e.g., Razorpay) and are not stored on our servers.
• Technical Data: Browser type, IP address, and device information to optimize your digital experience.

2. How We Use Your Data

Your data is strictly utilized to:

• Generate personalized AI diagnostic reports for hair, skin, and body care.
• Formulate custom clinical-grade product kits.
• Facilitate secure video consultations with our certified clinicians.
• Improve the accuracy of our proprietary diagnostic algorithms (using anonymized image data).

3. Data Security & Storage

We implement bank-level encryption (TLS/SSL) for data in transit and secure AWS infrastructure for data at rest. Access to your raw health images and clinical records is strictly limited to authorized clinicians and the automated diagnostic engine.

4. Third-Party Sharing

We do not sell your data. We only share necessary information with:

• Medical Professionals: Our certified doctors for your telehealth appointments.
• Logistics Partners: To ship your custom clinical kits.
• Payment Gateways: To securely process transactions.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal and health data. To withdraw your consent or request data erasure, please contact our Data Protection Officer at privacy@infiniumskinandhairclinic.com.